We supported the Lufthansa Executive Board in identifying and establishing structures and requirements for innovation projects. After the Lufthansa Innovation Hub was founded, we helped setting up the team, established contacts on the global start-up scene and provided support for early projects. The Lufthansa Innovation Hub has received several awards and plays a crucial role in defining the travel experiences of the future.
Structured responses to the digital transformation in the aviation industry
The travel industry was one of the first to be strongly affected by digital changes. Airbnb had changed the hotel landscape, and competition between holiday search engines intensified. Lufthansa – one of the world's largest airline groups – was looking for structured responses to these new opportunities and challenges.
„TLGG's established understanding of innovation and entrepreneurship and their connections in Berlin were essential to finding and adopting the initial direction and structure of the LIH.“ Gleb Tritus, former managing director of the LH Innovation Hub
Named Germany's best corporate innovation lab three times in a row and a crucial element in the digitalization of the aviation industry.
The Lufthansa Innovation Hub has successfully evolved over the past seven years. With locations in Berlin and Singapore, the hub is active in the areas of Discover, Build, Partner, Invest and Transform, and has set up over 20 ventures. With Rydes, for example, which was established in 2021 and has grown very quickly, businesses are able to offer their employees a sustainable travel subscription. With Compensaid, private and corporate clients can support climate-neutral fuels or environmental protection projects and offset their carbon footprint. With investments in TripActions, Hopper and cargo.one, the LIH also enables Lufthansa to be involved in rapidly growing start-ups. What's more, the hub has initiated various collaborations and has become one of the most distinguished sources of research in the travel and mobility sector. The Lufthansa Group's Innovation hub also supports internal transformation and provides information on topics such as methodological expertise. During the coronavirus pandemic, the Hub helped to develop quick digital solutions.